Frequently asked questions

General

What is ReportGarden?

ReportGarden is a tool that helps online marketing agencies and freelancers quickly prepare performance reports for their clients. By selecting the data that needs to be shown in the report and selecting how to show the data, reports can be prepared online and downloaded.

How does ReportGarden work?

When you log in using their google adwords mcc account, ReportGarden retrieves the list of your clients. After selecting a client, you can see the data that can be used to prepare a report. These generated reports can be downloaded in pdf format.

What amount of coding knowledge is required to use ReportGarden?

No technical expertise is necessary. ReportGarden includes a what-you-see-is-what-you-get editor for your reports. Simply link your adwords mcc account, select the type of chart, data and you are done.

Can I change plans at anytime?

Yes. ReportGarden is a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. You can upgrade anytime right from your account page.

Do you have any contracts or cancellation fees?

No. ReportGarden is a pay-as-you-go service. We do not have contracts or cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

How can I contact you?

If you have questions about ReportGarden or the signup process, Please email us at [email protected] and we will be glad to answer all your questions

Security

How do Google and Report Garden work together?

ReportGarden has been approved by Google to enable linking adwords accounts. ReportGarden went through a manual approval process where by a Google representative goes through the entire application before approving it for public usage.

Does Report Garden use SSL?

Yes. All the communication in ReportGarden is done over SSL. All the API calls to Google are also done over HTTP/SSL.

How does linking Adwords account in ReportGarden work?

ReportGarden uses the OAuth 2.0 API provided by Google to enable access to your Adwords account data. After you approve access to your Adwords or MCC account, ReportGarden receives a token. This token enables Report Garden to load data from your account on the fly. This token is encrypted before storing. It is also refreshed by time to time.

Where do you store the report data?

Most of the data that you see in a typical report is not stored with ReportGarden. The report data is loaded on the fly when the report is viewed and downloaded.

If you have any further questions. Please contact us at [email protected].