"What do you believe to be the most important task you do on a daily basis? Why?" Going on Facebook. Seriously. This is a key part of my job, and how I keep up to date with a lot of new content and current conversations.
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" What is the one thing that sets you apart most from the competition?" We are platform agnostic, which simply means we look at your brief in isolation from any output, gather the necessary customer insights, and then come back to you with the most appropriate channel for delivering positive ROI!
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" What is the one thing that sets you apart most from the competition?" I pride myself on coming into each day with a positive, optimistic attitude about the day. A positive attitude reflects confidence in your work, which is reassuring to clients who often don’t fully get PR.
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" Things that set you apart?" We are pragmatic and agile which consistently affects a client’s bottom line and proves a positive ROI no matter what the vertical or investment is.
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" What do you see as the most crucial component in successful social strategies?" Audience personas are always a crucial component when it comes to building a successful social media strategy.
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" Where do you think miscommunication with clients happen ?" Emails are a communication channel that we are all glued to, but having a consistent communication flow in the “real-world” is integral to a partnership.
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“In Social Media the “squeaky wheel” gets the oil. You have to put yourself out there, to find people who will relate or even debate with you, depending on what you are looking for.” We all know how important word of mouth is, and social networking is like word of mouth on steroids. Ofcourse being a specialist in constantly – changing fields like Social Media and working with multiple brands in the social media marketing space is challenging. Most businesses see social media as a way to directly drive traffic to their website and force people to buy their products….
"What's the most important advice you would give to your clients ?" To always ensure you have buy-in on strategy from stakeholders outside your department prior to execution. When results start coming in, you want to ensure they directly correlate to agreed upon Key Performance Indictors (KPIs).
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"What do you believe is your strongest client relation skill ?" I build, grow, and foster those (client) relationships by asking a lot of questions and allowing my clients to be heard.I am a good listener.
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