Founded in 2005
6000 Metrowest Blvd #200, Orlando, FL 32835, United States
At ROAR!, a Performance Based Digital Marketing Agency, we set ourselves apart through service customization and in-house expertise backed by advanced certifications.
I am extremely disappointed in the services from ROAR! I trusted them to build a new website and take over the marketing for my small business. We were getting decent results from a smaller company, so I thought this was my chance to "level up" and get even better results. The results have been worse than I could have imagined. Although everyone on the team is very nice and seem to be trying their best, it was a huge mistake to trust my small business marketing to this team. They have no expertise in my industry but assured me that basic marketing principles would transcend this issue. It appears that is not the case. The bulk of what they have written for website and blog content is very far off the mark for the tone and content in my industry. Their google ads were bringing us close to zero results to the point where I asked them to stop them so it did not continue to waste more money, yet they are still charging me the full amount for my monthly service fee due to my contract with nothing to show for it. Ironically, our website traffic has actually increased since they stopped trying to promote us through ads. They built my entire website around key words for "Orlando." I trusted them when they said this was the way to go, but it turns out we would have better off with "Winter Park" where my business is actually located. They admitted to the error in judgment but did nothing to offset the loss, in addition to being very slow to switch everything over to the correct key words. For as much money as I am spending per month, we have 1/3 of the number of new clients on a monthly basis compared to the prior company and I'm paying 4x as much. When I was about 3 months out from the end of the contract, I asked them to terminate the agreement early if they'd be willing - especially given that they readily admit that the results are not where they hoped they would be. They refused. The effort and deliverables I have received since expressing my desire to discontinue are beyond disappointing. As a small business owner myself, I would not be able to sleep at night knowing I'm taking someone's money and not delivering what I said I would. When that happens with my own clients, I give them a refund. I'm not even asking for that. I am only asking to stop paying for something that I am not getting any benefit from but the answer to that has repeatedly been excuses. I have no other course of action than to write this review in the hopes that other small business owners in my position do their homework before trusting ROAR to provide results in an industry they are not familiar with.
Our business has been working with ROAR! for nine years and we couldn't be happier with the level of service they provide. Besides their professionalism they are genuinely a good group of people to work along side. They care about their customers and are always looking for ways to improve their customers marketing needs whether through improvements on websites or Google Ads. We look forward to many more years of partnership.
The customer service I received from Roar! was absolutely fantastic. Dorothy took the time to answer every question I had in great detail and provided an exhaustive list of options for the best steps for me to take to direct more traffic to my website. I initially had a list of a dozen internet marketing companies I was going to reach out to but after speaking with Roar! and Dorothy I saved myself some time by realizing I would not receive better service and more insightful knowledge anywhere else. I would highly recommend working with the Roar! team to anyone and will certainly be connecting with them more in the future!
Matt took the time to meet with my father and I to discuss how to get our business more exposure online. Matt was professional, knowledgeable, and brought some unique ideas to the table. I highly recommend contacting ROAR for a meeting to see how they can assist you with your marketing needs. The time we spent together was extremely valuable. I learned a lot.
BOMA Orlando could not of found a better partner than ROAR Internet Marketing. They help you understand so you can be better equipped to deal with your website and with social media. ROAR has helped us develop a very comprehensive site for our members to use with many avenues for our members to obtain information. We could not of picked anyone better than Matt Weber and his team!
4.9 out of 5 stars
61 reviews
Orlando, FL
11-50
Content Marketing
Creative Content Production
Digital Marketing Strategy
4.6 out of 5 stars
149 reviews
Orlando, FL
2-10
Content Marketing
Custom Software Development
Pay-Per-Click Advertising (PPC)
5 out of 5 stars
184 reviews
Orlando, FL
Content Marketing
Creative Content Production
Pay-Per-Click Advertising (PPC)
5 out of 5 stars
35 reviews
Orlando, FL
2-10
Creative & Graphic Design
Creative Content Production
Digital Marketing Strategy
