cookie policy

Cookie Policy

Last updated: October 14, 2026

This Cookie Policy explains how ReportGarden, Inc. ("ReportGarden", "we", "us" or "our") uses cookies and similar technologies on our website at reportgarden.com, our web application, and related services (together, the "Services"). It explains what these technologies are, why we use them, and the choices you have.

This Cookie Policy should be read together with our Privacy Policy, Terms of Service and AI Terms of Use.

1. What Are Cookies and Similar Technologies?

Cookies are small text files that a website asks your browser to store on your device. They let the website remember information about your visit, such as your login status, preferences, or how you arrived at the site.

We also use similar technologies, including local storage (data stored in your browser), pixels or tags (small pieces of code that tell us when a page is viewed or an action is taken), and software development kits (SDKs) within our application. In this policy, we refer to all of these together as "cookies".

2. How We Use Cookies
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We use cookies to:

We do not use cookies to collect the data in your connected advertising, analytics, or marketing accounts. That data is processed as described in our Privacy Policy and Data Processing Addendum.
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3. Types of Cookies We Use

We group cookies into four categories. Names ending in * include a unique identifier that varies by site or account.

a. Strictly Necessary Cookies
These cookies are required for our Services to work and to keep them secure. They cannot be switched off in our cookie settings.

CookieProviderPurposeDuration
cookieyes-consentCookieYesRemembers your cookie consent choices1 year
__cf_bmCloudflareDistinguishes people from bots to protect the website1 hour
cf_clearanceCloudflareRecords that a security check was passed1 year
_cfuvidCloudflareApplies rate limiting to protect against abuseSession
__cfruidCloudflareIdentifies trusted web trafficSession
GCLBGoogle CloudRoutes your requests to the right server (load balancing)Session
mStripePrevents fraud during payments1 year 1 month
intercom-id-*IntercomLets you see your previous support conversations9 months
intercom-session-*IntercomKeeps your support chat session active7 days
intercom-device-id-*IntercomIdentifies your device for support chat9 months
_calendly_sessionCalendlyAllows the embedded meeting scheduler to work21 days

b. Functional Cookies
These cookies enable extra features, such as embedded content from third-party platforms.

CookieProviderPurposeDuration
li_gcLinkedInStores your consent choice for LinkedIn content6 months
lidcLinkedInSelects the right LinkedIn data center1 day

c. Analytics and Performance Cookies
These cookies help us understand how visitors and customers use our Services, which pages and features are most useful, and which marketing channels bring visitors to us.

CookieProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique visitors1 year 1 month
_ga_*Google AnalyticsMaintains session state1 year 1 month
_hjSessionUser_*HotjarLinks visits by the same visitor1 year
_hjSession_*HotjarHolds current session data1 hour
ajs_anonymous_idSegmentCounts visitors and recognizes returning visits1 year
ajs_user_idSegmentLinks product usage to a signed-in userPersistent
ajs_group_idSegmentLinks product usage to an accountPersistent
__tld__SegmentDetects the domain so analytics cookies are set correctlySession
_pendo_visitorId.*PendoIdentifies the user for in-app guides and product analyticsPersistent
_pendo_guides_blocked.*PendoControls which in-app guides are shownPersistent
gaconnector_*GA ConnectorRecords how a visitor found our website (source, medium, campaign, landing page, referrer, pages visited, approximate location, device, and browser) so sign-ups and demo requests can be attributed to marketing channels6 months
try_get_old_cookieGA ConnectorChecks for previously stored attribution dataSession
browser_idReportGardenRecognizes a returning browser5 years
_fuidReportGardenStores an anonymous visitor identifier for analytics1 year 1 month

d. Advertising Cookies
These cookies are set by our advertising partners. They help us measure our ad campaigns and show you relevant ReportGarden ads on other websites and platforms.

CookieProviderPurposeDuration
_gcl_auGoogle AdsMeasures ad clicks and conversions3 months
_fbpMeta (Facebook)Measures and delivers ads on Meta platforms3 months
bcookieLinkedInRecognizes your browser for LinkedIn ads and share buttons1 year
scribd_ubtcScribdCollects data on interactions with embedded Scribd content10 years

e. Local Storage and Similar Technologies
Some of our providers store information in your browser's local storage instead of cookies. This information is controlled by the same cookie settings as the categories above.

ItemProviderPurposeCategory
intercom.intercom-state-*IntercomKeeps your support chat stateStrictly necessary
wistia, wistia-video-progress-*WistiaRemembers video playback progressFunctional
_fai_*Google AnalyticsStores analytics identifiersAnalytics
ajs_anonymous_idSegmentRecognizes returning visitsAnalytics
_gcl_lsGoogle AdsMeasures ad clicks and conversionsAdvertising

The providers and cookies we use may change from time to time. Our cookie banner always shows the current list, with the same categories used here.
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4. Third-Party Cookies
Third-party providers set and control their own cookies, and their use of information is governed by their own privacy policies. We encourage you to review them:

Third-party providers may use their cookies to show you ads on other websites based on your visit to our Services. You can stop this by turning off Advertising cookies in our cookie settings, as described below.
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5. Managing Your Cookie Preferences
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Our cookie banner. When you first visit our website, our cookie banner lets you accept all cookies, reject non-essential cookies, or choose which categories to allow. Where required by law, we only set Functional, Analytics, and Advertising cookies after you give consent. You can change your choices at any time by clicking the cookie settings icon on our website.

‍Opting out of targeted advertising. Depending on where you live, you may have the right to opt out of the use of your information for targeted advertising (also called "sharing" under some US state laws). You can do this by turning off Advertising cookies in our cookie settings.

‍Browser settings. Most browsers let you block or delete cookies and local storage. Instructions are usually found in your browser's Settings or Help menu. If you block strictly necessary cookies, parts of our Services, such as signing in or support chat, may not work.

‍Industry opt-out tools. You can also opt out of interest-based advertising from many companies at youronlinechoices.eu (Europe) or optout.aboutads.info (United States).

‍Your rights. Depending on your location, you may have additional rights over your personal information. See our Privacy Policy for details and for how to exercise them.
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6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our Services, or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
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7. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
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ReportGarden, Inc. 1013 Centre Road, Suite 403-B Wilmington, Delaware 19805 United States
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Email: support@reportgarden.com

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