Minneapolis, MN
610 SE 9th St Suite 201, Minneapolis, MN 55414, United States
At the Falls Agency, we're here to connect our clients' brands with people. And vice versa. We believe a brand has to be well-prepared to be well-connected. That's what we do. Because a brand can't just sit there. It has to sell itself, mean something, and reach out to people when they're ready to buy. Or even when they're not.
The Falls Agency didn’t pay me for some freelance work I did back in the late 00s. This was around the time of the Great Recession. At the time, they offered to barter software for my invoice, but software doesn’t pay the rent. A couple of years later, after most everyone was recovering from the recession and I saw they had reopened with new offices, I reached out again for payment. They flat-out denied this non-payment, in short: they lied about it. My only recourse was to take them to court, something I didn’t have the resources (time, money) to do. They were likely counting on this. Freelancers, be very careful putting in time with this agency. #freelanceisntfree
Falls agency is one of the hidden gems as far as small marketing and ad agencies go in the twin cities. They years of experience and their nimble smart approach do not disappoint. I recommend them for many of my clients with product or service oriented business needs.
A well-connected, veteran ad agency. They have a warm, welcoming staff that does great work with all the biggest key players. I look forward to growing my business with their help and expertise.
Terrible customer service!! I missed calls on my cell phone from this agency several days in a row, no-one leaving any messages. I finally called them to asked the nature of the calls. They refused to take me off their soliciting call list, refused to connect me with a manager and hung up on me! I will not be recommending this company to anyone.
Awful company. Do NOT engage in business with this company. They do not pay their bills and will do everything in their power to cheat their vendors and clients.
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