ReportGarden takes data security seriously and hence we’re taking immediate steps to understand the GDPR requirements and investing in our product, processes, and documentation—all to achieve compliance.
ReportGarden is 100% committed to your Data Privacy. We’ve thoroughly researched the areas of our product and our business impacted by GDPR and taken the following measures to be GDPR Compliant.
A user can add or make changes to her/his personal information from the ReportGarden App. S(he) can request for a detailed report of the stored personal data.
If a user wishes to erase their data, there’s a way this request can also be processed. By doing so, the account with ReportGarden will also get deleted.
A user can request to migrate data from ReportGarden to other vendors. Users can always export the personal data in machine readable formats like CSV.
As Digital Marketing Agencies rely heavily on data, they ought to have confidence in the capability and security of ReportGarden. We apply best practices for platform security so our customers don’t have to worry about the safety of their data.
In accordance to the latest GDPR law, we’ve made sure we updated all our existing policies. You can have a look at them here.
A user can exercise their Right to Erasure at any time. Since a user links her/his business account to ReportGarden, therefore, the requesting user will be required to migrate the linked business accounts to a team member.
Taking your privacy to be our responsibility
Securing the infrastructure to keep you safe!
The GDPR applies to all Member States of the European Union (EU) and countries in the European Economic Area (EEA).What is specific to the GDPR is its extraterritorial effect, which means it protects the personal data of EU citizens and residents and applies to all organizations that process such data, whether they are EU-based organizations or not.
GDPR is a law that governs the use and handling of individuals’ personal data from the European region.
It has 3 objectives:
1) Make sure your Terms of Service or Privacy Policy properly communicate to your users how you are using ReportGarden (and any other similar services) on your website or app. This requirement is laid down by GDPR for all the data controllers. We recommend you to ensure your policies are up to date and clear to your readers.
2) If any of your customers request you for their data subject rights, you can contact us and we’d be happy to honour your request within a reasonable number of business days.
3) If you use Client portal to engage with your customers and/or add the custom domain, you are the controller for what gets shared with your customer using the client portal. Please use it responsibly and educate your customer on how you are sharing, using and protecting their data.
ReportGarden applies security best practices and manages platform security so that you can focus on other important things. We invest heavily in securing infrastructure with expert engineers dedicated to security and privacy distributed across all of ReportGarden. We follow the industry standard when it comes to protecting your personal data and we’ve outlined many of our security practices on our website.
Security at ReportGarden is extremely important to us. You trust us every day to keep your data and personal information secure, and responsible custodianship of your data is one of our core values.