ReportGarden is working towards being Europe Ready!

Countdown starts from today - We’re going to launch all of the below by 31st March 2018

At ReportGarden, we believe in building things which would matter the most to our customers. There are dozens of factors contributing to the success of a business and we believe Customer Satisfaction being the most important.

We want to ensure the pain points of our European prospects are worked upon and become successful in solving them. There could be things that made you opt out of considering ReportGarden as THE Agency Client Management Software. It could be one of these:

  • GDPR Compliant
  • Localisation in the App
  • Local language support
  • Security of the App

We’re starting the countdown today and by 31st March 2018 we’ll launch all of the above for you.

GDPR

ReportGarden welcomes the arrival of the GDPR.

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Localisation in App

What this means to you?

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Local Language Support

Get better understanding & support in your language.

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Security

Taking your privacy to be our responsibility

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GDPR

A person’s personal data is the property of that individual and we’re hence moving towards being GDPR Compliant to achieve this.

What will this mean to you?

  • You truly will have ownership of your personal data and we’ll provide full transparency.
  • Your consent is the priority and without it, we wouldn’t store your data.
  • Your personal data would be safe with ReportGarden.
  • A full view of what you can do with your data.

ReportGarden welcomes the arrival of the GDPR. The new, robust requirements raise the bar for data protection, security, and compliance, and will push the industry to follow the most stringent controls, helping to make everyone more secure.

Just over a year ago, the European Commission approved and adopted the new General Data Protection Regulation (GDPR). The GDPR is the biggest change in data protection laws in Europe since the 1995 introduction of the European Union (EU) Data Protection Directive, also known as Directive 95/46/EC

“If you’re not paying for a product, then you probably are the product.” An adage, well-known within marketing circles. And now, one which also holds a lot of truth when it comes to your personal data.

GDPR compliance will ultimately translate into a benefit for your Agency. Your clients will appreciate your commitment to giving them more control over their data. In fact, the regulation might even open doors for you to satisfy your customers, and drive more business from them.

Using trusted products who’re taking the required steps to comply with the regulation, your Agency can much more easily satisfy the GDPR and future compliance requirements.

By taking advantage of GDPR compliant products like ReportGarden, you can do the above without overburdening your business and help yourself with your agency-client management needs.

Localisation

Localization entails adaptation based on cultural, linguistic, functional, technical, and other locale-specific requirements.

What does this mean to you?

  • More visibility to your client through localisation in Client Portal.
  • Easily use the product in the language you’re comfortable with using Language Packs.

Since ReportGarden is a product you can use for your Agency Client Management needs, the need for localisation in the app is necessary if you have clients all over the world.

  • Language Pack: Language pack is a simple way for you to translate your reports/dashboards in into a language you wish to show to your clients or for self-purpose. By default, ReportGarden provides you with a few language packs. Also, you can create your own language pack by modifying the existing language pack. This way you spend minimal or no time at all in a translation of your reports to show to your client.
  • Localisation in Client Portal: With this, you can ease your workflow with these 4 new languages in client portal i.e French, Portuguese, Deutsch, and Spanish.

Soon, with ReportGarden you can have all the downloadable documents namely reports, invoices, proposals and approvals which you send to your clients in the language you wish to. All the notifications and emails going to your clients would also be localised.

Going forward, we aim to do complete App Localisation which would help you better with your agency client management.

Local Language Support

We understand that each of your vernacular is different and know how easy it would be for you if any product support is given to you in the language you’re comfortable with. Time and again, we at ReportGarden strive to achieve what best suits for our customers.

What does this mean to you?

  • Get better understanding & support in your language
  • Support services in 4 languages- Spanish, Italian, German and Portuguese
  • Comfortable usage of our service
  • Increasing the user experience and customer satisfaction

Going forward, ReportGarden will be delivering product demos & give you support in the language you speak via emails to help you get better acquainted with ReportGarden app.

To start with, we’re preparing to launch our support services in 4 additional languages- Spanish, Italian, German and Portuguese. This will include both email and live telephonic conversations. We’re determined to expand these services by adding more languages in the near future.

The ultimate goal is to provide a better and comfortable experience of our services to you. A step towards our goal is to eliminate all the challenges that arise out of language barriers.

Security

As Digital Marketing Agencies rely more heavily on the data, they need to have confidence in the capabilities, reliability and security of this software. ReportGarden applies security best practices and manages platform security so customers can focus on their marketing strategies.

What does this mean to you?

  • Taking your privacy to be our responsibility
  • Securing the infrastructure to keep you safe!

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